Crown Paradise Club Cancun All Inclusive

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Crown Paradise Club Cancun All Inclusive, Pool

Crown Paradise Club Cancun All Inclusive, Room

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Crown Paradise Club Cancun All Inclusive, Restaurant

Crown Paradise Club Cancun All Inclusive, Terrace

Crown Paradise Club Cancun All Inclusive, Beach

Crown Paradise Club Cancun All Inclusive, Lobby

Crown Paradise Club Cancun All Inclusive, Conferences

Crown Paradise Club Cancun All Inclusive, Sports and Entertainment

Crown Paradise Club Cancun All Inclusive, Bar

About the property

Located along the Caribbean Sea, this Cancun hotel is 3.5 km from Aqua World Marina. It features a water park with 8 water slides and The Spa offers hair and body treatments. Every spacious room offers balcony with beautiful ocean views and air conditioning. All rooms are brightly decorated and include a satellite TV, refrigerator and coffee maker. Guests can enjoy a poolside massage or relax in the hot tubs. A gym and 2 tennis courts are available for active guests. Crown Paradise Cancun offers free on-site activities, such as a mini-golf course and game room with billiards. A variety of cuisine is available at Club Cancun’s 7 restaurants, including Japanese specialties at Fujiyama and Italian dishes at La Piazza. Beer and cocktails are served at 6 bars, such as Club Caribe Pool Bar and Beach Bar.

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Popularity

7.9

Good

General

24746

Tripadvisor 8/10

20330

Booking 7.5/10

1498

Expedia 7.2/10

2918

Main services

Wi-fi

Beach hotels

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Room size (m²)

Included services

Wi-fi

Non-included services

Car park

* Some services may carry an extra charge.

Guest reviews

7.2/10 Good

Cleanliness7.8/10

Staff and Service8/10

Amenities7.6/10

Property conditions and facilities7.2/10

8 / 10

Diana Ilse

It is definitely a family oriented resort. Great for the kids and parents. However some of the food was not good like the chicken nuggets, spaghetti & pizza (not even my kids liked it). I would give the food a 5/10. But the resort was a 8/10

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29 Jan 2025

6 / 10

Bernadine Joan

The rooms and overall facility were very clean. There was limited dining instead of the buffet. Of the 5 restaurants there was one closed each day. Reservations for 3 of the 5 restaurants were hard to come by. Reservations opened online at 8 AM and by 8:02 AM the only reservation times left were at 8:30 PM.The food at the buffet could have been hotter - lukewarm at best. My biggest disappointment was the hours for the water slides. The opening times should have been posted. I checked with the concierge a number of times and was told the hours were 9 to 5. My room overlooked the water slides and I could tell when they were closed. When I persisted in asking both in person at the concierge desk and by telephone I was finally informed that the slides were open 11 AM to 1 PM, then closed for lunch from 1 PM to 3 PM and then open again from 3 PM to 4:45 PM. The entertainment in the theatre was mostly good with the Michael Jackson performance rating 5 stars. It was excellent. Around the pools there were never enough lounge chairs. Patrons would put a towel on one at 8 AM and then not go to the pool until 11 AM. There was also maintenance being done around one of the pools and that entire side had all the lounge chairs removed. My grandsons enjoyed the zip line and the wall climbing. The staff were very deliberate with fitting the safety harness.

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29 Jan 2025

8 / 10

Johnny

Kids enjoyed themselves. Food was horrible!

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29 Jan 2025

8 / 10

Maninder

Good family resort

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28 Jan 2025

Information about the area

Cancun, Mexico

Cancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.

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What’s nearby

Forum Beach - 0.86 km
Cristo Resucitado Church - 1.38 km
Turtle beach - 1.45 km
Las Americas Cancun Mall - 2.18 km
Langosta Beach - 2.31 km
Langosta Beach - 2.58 km

Getting around

xcaret ferry terminal, mx - 9.84 km
ultramar puerto juárez ferry port terminal, mx - 14.44 km
playa tortugas ferry pier, mx - 9.4 km
puerto juarez, terminal maritima puerto juarez, mx - 14.92 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 9.08 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 21.44 km
(TQO) Tulum, Tulum, MX - 134.69 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Non-smoking throughout
Designated smoking area
Minimarket on site
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

24-hour security
Security alarm

Activities

Facial treatments
Spa facilities
Live sport events (broadcast)
Hair styling
Themed dinner nights
Beach
Mini golf
Head massage
Live music/performance
Tennis court
Karaoke
Kids' club
Aerobics
Public Bath
Hair cut
Pedicure
Evening entertainment
Water park
Entertainment staff
Snorkelling
Manicure
Make up services
Massage
Spa and wellness centre
Billiards
Nightclub/DJ
Golf course (within 3 km)
Hair colouring
Fitness centre
Fishing
Table tennis
Games room
Full body massage
Beachfront
Diving
Spa lounge/relaxation area
Windsurfing
Beauty Services
Massage chair
Tennis equipment
Couples massage
Hand massage
Fitness/spa locker rooms
Children's playground
Spa/wellness packages
Body treatments
Yoga classes
Hair treatments
Fitness

Services

Barber/beauty shop
ATM/cash machine on site
Room service
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Tour desk
Daily housekeeping
Shared lounge/TV area
Fax/photocopying
24-hour front desk
Babysitting/child services
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Physical distancing rules followed
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Kid meals
Kid-friendly buffet

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking garage
Free parking
Parking
Private parking
Accessible parking
Parking on site

Pool and wellness

Pool bar
Swimming Pool
Swimming pool
Infinity pool
Fence around pool
Kids' pool

Reception services

Invoice provided

Entertainment and family services

Indoor play area
Board games/puzzles
Kids' outdoor play equipment

Languages

English
Español

About the rooms

The accommodation has 295 rooms:

General

Air conditioning
Ironing facilities
Trash cans
Safety deposit box
Fan
Iron
Tile/marble floor
Key card access
Smoke alarm
Laptop safe

Activities

Hot tub

Services

Wake up service/Alarm clock
Executive lounge access
Wake-up service

Room Amenities

Socket near the bed
Non-feather pillow

Bathroom

Free toiletries
Conditioner
Hairdryer
Shampoo
Toilet
Bath
Bath or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Private bathroom
Spa bath

Media & Technology

TV
Telephone
Radio
Cable channels
Flat-screen TV
CD player
iPod dock

Food & Drink

Minibar
Bottle of water

Kitchen

Coffee machine

Outdoors

Balcony
Outdoor furniture

View

Sea view
Pool view
View

Living Area

Desk

Bedroom

Alarm clock
Linen
Wardrobe or closet

Accessibility

Accessible by lift
Upper floors accessible by elevator

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 4 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

Adults only

Cost

Free

Pool 3

Location

Outdoor

Access

For all ages

Cost

Free

Pool 4

Location

Outdoor

Access

Kid-friendly

Cost

Free

Restaurants

La Palapa

Guests only
No reservation required

Fujiyama

Guests only
No reservation required

Los Gallos

Guests only
No reservation required

Wayne's Boots

Guests only
No reservation required

Fisherman's

Guests only
No reservation required

La Piazza

Guests only
No reservation required

Sans Soucis

Guests only
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout from 11:30 to 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Several services, including telephone calls, motorized water sports and the full-service spa are not included in the all inclusive plan. French menu is offered at Fisherman´s Restaurant for our guests satisfaction. By order of the local authorities, the hotel will charge a mandatory environmental sanitation tax of $79.20 Mexican pesos per room per night, which must be paid directly at the property. Family water park including slides will be closed for maintenance from May 2 to 31, 2025. Kids Paradise water park will be closed for maintenance from September 17 to 30, 2025. The “Kids Paradise” children’s club will be closed for maintenance from September 17 to 30, 2025. During these dates, all other services and areas of the hotel will continue to operate regularly and with an extensive program of activities in exclusive areas for children.